Privacy Policy for heatnora

Effective date: January 1, 2026

Welcome to heatnora.tech. This privacy policy explains how we collect, use, disclose, and protect your information when you use our AI thermostat with schedule learning and climate zoning services.

1. Data Controller

The data controller is heatnora, located at Bundesplatz 3, 3005 Bern, Switzerland (Business ID CHE-926.141.100). For inquiries, please call +41764104774 or use our Contact Form.

2. Information We Collect

• Personal Identification Information: name, email address, postal address when voluntarily provided.
• Usage Data: thermostat interactions, schedule preferences, climate zone configurations.
• Technical Data: IP address, device type, operating system, browser type.

3. Use of Your Information

We use the collected data to:

• Optimize AI-driven thermostat schedules and climate zoning.
• Provide customer support and service updates.
• Ensure the security and integrity of our systems.
• Comply with applicable laws and regulations.

4. GDPR Compliance

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You can request a copy of your personal data.
• Correction: You can request correction of inaccurate data.
• Erasure: You can request deletion of your data, subject to legal requirements.
• Restriction: You can request limitation of processing in certain cases.
• Data Portability: You can request transfer of your data in a structured format.
• Objection: You can object to processing based on legitimate interests.

To exercise these rights, please contact us via our Contact Form. We will respond within required legal timeframes.

5. Cookies and Tracking

heatnora uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality.
• Preference Cookies: Remember your settings and preferences.
• Analytical Cookies: Collect information on site usage to improve performance.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may limit functionality.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined here or as required by law. Usage logs are typically retained for up to 24 months, while account information is retained until you delete your account.

7. Security Measures

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and regular security assessments.

8. Third-Party Services

We may share data with trusted third-party providers who assist in operating our services, such as cloud hosting, analytics, and customer support tools. All third parties are contractually bound to protect your data and use it only for specified purposes.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact:

heatnora
Bundesplatz 3
3005 Bern
Switzerland
Phone: +41764104774
Business ID: CHE-926.141.100